Returns Managed by Condition, Decision and Next Step

Inspect, classify and document each return, then approve restock, rework, hold or disposal.

Applying an FNSKU label to an Amazon FBA shipment
Why Choose Us

Returns Management from intake to release

Receive and inspect
Fast Processing

Receive and inspect

Record the returned item and its visible condition, with a photo when needed.

Team unloading inbound freight at a warehouse dock
Approve the disposition
Grading

Approve the disposition

Use agreed rules to choose restock, rebox, hold or disposal; only saleable items return to sellable stock.

Warehouse team inspecting e-commerce inventory
Update the inventory record
Restocking

Update the inventory record

Record the completed disposition and separate inspection, restocking and special-work charges.

Palletized inventory prepared for Amazon FBA
Services

What We Own

Every job starts with defined scope and ends with visible proof.

Scope and controls

Receive and inspect

Record the returned item and its visible condition, with a photo when needed.

Applying an FNSKU label to an Amazon FBA shipment
Scope and controls

Approve the disposition

Use agreed rules to choose restock, rebox, hold or disposal; only saleable items return to sellable stock.

Applying an FNSKU label to an Amazon FBA shipment
Scope and controls

Update the inventory record

Record the completed disposition and separate inspection, restocking and special-work charges.

Applying an FNSKU label to an Amazon FBA shipment
Scope and controls

Approved closeout

Reconcile the completed quantity and any open exceptions before the next handoff.

Applying an FNSKU label to an Amazon FBA shipment
Technology

Warehouse records and packing visibility

Receiving, inventory movements and outbound records connect the physical work to a visible operating record.

Deposco WMS

Barcode-driven receiving and inventory tracking.

Rabot AI packing video

Overhead video captures packed order contents; pallet and freight work use the agreed count and condition records.

Applying an FNSKU label to an Amazon FBA shipment

Pricing and scope

Rates for Returns Management

Rates are in USD. Final pricing depends on volume, seasonality and the approved requirements. Taxes and separately quoted services are additional.

Published rate

Receipt and inspection

$2

per returned item

Basic condition check and photo when needed.

Confirm this scope

Published rate

Restock

$0.75

additional per saleable item

$2.75 combined with receipt and inspection.

Confirm this scope

Published rate

Disposal or rebox

$2.50

per item

Confirm the disposition before work; special projects are scoped separately.

Confirm this scope

Confirm quantities, materials, timing, exclusions and any pass-through costs before approving the work.

Facility & reach

Suwanee operations with Southeast reach

One 26,000-square-foot facility near I-85 supports fulfillment, prep, storage, cross-dock and local delivery.

Suwanee, Georgia

300 Brogdon Rd, Suite 110, Suwanee, GA 30024

High-bay storage, secure access, climate monitoring and 24/7 video surveillance.

East Coast & Southeast

Parcel delivery timing depends on destination ZIP code, carrier service and pickup date. Confirm coverage for your shipping profile; freight appointments are quoted separately.

Local pickup and delivery are available by scheduled route and equipment requirements.

Returns Management

Start with the actual requirements

Record the returned item and its visible condition, with a photo when needed.

Record the completed disposition and separate inspection, restocking and special-work charges.

Request a quote

How We Close the Work

Counts, photos, timestamps and exception notes make each handoff visible.

Orders per hour, inventory accuracy, exception aging and returns cycle time show where the operation is improving.
Applying an FNSKU label to an Amazon FBA shipment
Count Record
Inbound quantity and condition
Orders per hour, inventory accuracy, exception aging and returns cycle time show where the operation is improving.
Applying an FNSKU label to an Amazon FBA shipment
Photo Record
Before-and-after documentation
Orders per hour, inventory accuracy, exception aging and returns cycle time show where the operation is improving.
Applying an FNSKU label to an Amazon FBA shipment
Exception Record
Approval and next action

Questions

Service details

Plan the scope and the next handoff.

How is this service priced?

The price reflects the handling, materials, equipment and timing in your approved scope. Freight and extra work are itemized separately.

What timing should I plan for?

The start time and completion window are confirmed after the commodity, quantity, handling, capacity and required appointments are reviewed. Fulfillment dispatch targets do not apply automatically to freight or special projects.

What should I include in the request?

Provide the quantity, product or freight dimensions, weight, arrival location, required work and deadline. Include the relevant shipment plan, routing instructions or condition photos when applicable.

How are exceptions handled?

Counts, visible condition, photos where needed and the proposed next step are recorded. Work outside the agreed scope needs approval before proceeding.

Plan your Returns Management

Share the operating facts. We will confirm fit, scope and the next realistic move.

Freight truck at a warehouse loading dock